Maximize your Salesforce investment through strategic integrations and custom development. Our certified team specializes in connecting Salesforce with enterprise systems and extending its functionality with tailored solutions.
Integrate Salesforce with your enterprise applications to create a unified data ecosystem that provides consistent information across platforms.
Customize interfaces and workflows to match your specific business processes, increasing adoption and productivity.
Access comprehensive analytics that combine Salesforce data with information from other business systems.
Reduce manual work by implementing automated processes that span Salesforce and connected systems
Build solutions that grow with your business needs while maintaining performance and security.
Schedule a consultation to discuss your integration and customization needs.
We analyze your current Salesforce implementation, business processes, and integration needs to develop a strategic roadmap.
Our team designs scalable integration patterns using MuleSoft, Salesforce APIs, or other appropriate technologies based on your specific requirements.
We build tailored solutions using Apex, Lightning Web Components, and Flow to extend Salesforce functionality beyond standard features.
Comprehensive testing ensures solutions work reliably across systems, followed by controlled deployment to minimize business disruption.
We provide documentation, training, and ongoing support to ensure your team can effectively manage the enhanced Salesforce environment.
Connect Salesforce with ERP, finance, and operations systems to create a unified view of customers and business processes.
Develop specialized workflows that reflect your unique sales methodology while automating repetitive tasks.
Enhance Salesforce Service Cloud with connections to inventory, logistics, and technical systems to improve customer support.
Create branded experiences that allow external stakeholders to access relevant information and services.
Implement cross-system reporting that combines Salesforce data with information from other enterprise applications.
Our experts can help you identify opportunities to connect and extend your Salesforce environment.
Whether you’re looking for tailored migration solutions or just need more information, we’re here to support you every step of the way. Fill out the form below, and we’ll get back to you promptly.
Use our Calendly link or reach out directly to our expert.
Radosław Ruciński
SAP Integration Architect / co-owner
tel: +48 450 064 128
e-mail: radoslaw.rucinski@sygeon.com
We specialize in integrating Salesforce with enterprise systems like SAP, Microsoft Dynamics, Oracle, and various cloud services. Our integration expertise extends to custom applications, databases, and industry-specific software. We design each integration solution based on specific business requirements, data volumes, and security considerations.
We follow a business-first approach to customization, starting with your specific requirements rather than technical possibilities. When extending Salesforce, we first leverage configuration options and declarative tools (Flow, Process Builder) before moving to custom code development. This approach maximizes maintainability while ensuring the solution precisely meets your needs.
Yes, we have experience with both Sales Cloud and Service Cloud implementations. Our team understands the unique features of each cloud and how they can be integrated with each other and with external systems. We also have knowledge of additional Salesforce products like Marketing Cloud and Experience Cloud when they need to interact with your core Salesforce implementation.
We implement several integration patterns depending on requirements. For real-time integration, we typically use Salesforce APIs (REST, SOAP, Bulk) or MuleSoft. For situations requiring data synchronization, we might implement change data capture or outbound messaging. Each integration method is selected based on data volumes, timing requirements, and system capabilities.
Security is built into our integration approach from the beginning. We implement proper authentication methods (OAuth 2.0, JWT), secure credential management, field-level security, and appropriate user permission models. All integrations undergo security review to ensure they adhere to both Salesforce best practices and your organization’s security requirements.
Data migration begins with thorough analysis of source data quality and mapping requirements. We develop a detailed migration strategy that includes data cleaning, transformation, loading, and validation. For larger migrations, we typically implement a phased approach with testing at each stage to ensure data integrity and minimize business disruption.
We offer various support options ranging from comprehensive managed services to as-needed assistance. Our support includes monitoring integration health, troubleshooting issues, implementing platform updates, and making iterative improvements. We also provide knowledge transfer to your internal teams to build self-sufficiency where desired.
Organizations often implement Salesforce with high expectations for improved customer relationships and streamlined sales processes. However, the full value of Salesforce is only realized when it becomes an integrated part of the broader business technology landscape rather than functioning as an isolated system.
Strategic integration connects Salesforce with enterprise systems that manage critical business functions like order processing, inventory management, manufacturing, and finance. This connectivity creates a bidirectional flow of information that enriches Salesforce with operational data while feeding customer insights into business processes.
The technical approach to Salesforce integration has evolved significantly in recent years. While point-to-point connections once dominated the landscape, modern integration strategies favor API-led connectivity that creates reusable, managed interfaces between systems. This approach improves maintainability and adaptability as business requirements change over time.
For complex enterprise environments, integration platforms like MuleSoft provide significant advantages by managing API lifecycles, implementing security policies consistently, and providing monitoring capabilities across all integration points. These capabilities are particularly valuable when integrating Salesforce with systems that have different security models, data structures, and performance characteristics.
While Salesforce provides extensive out-of-the-box functionality, most organizations require some level of customization to align the platform with their specific business processes and requirements. The key to successful customization lies in balancing immediate business needs with long-term maintainability.
Salesforce’s platform offers multiple approaches to customization, each with different implications for development effort and ongoing maintenance. The declarative capabilities of Salesforce – including Flow, Process Builder, and the Lightning App Builder – enable significant customization without writing code. These tools support complex business logic, custom user interfaces, and automated workflows that can address many business requirements.
For more specialized needs, Apex development provides programmatic extensions to Salesforce capabilities. As a strongly-typed, object-oriented language similar to Java, Apex enables developers to implement complex business logic, create custom APIs, and build integrations that aren’t possible through declarative tools alone. Lightning Web Components complement Apex by providing a modern, performance-optimized framework for building custom user interfaces.
Effective Salesforce customization isn’t just about technical implementation – it requires a deep understanding of the platform’s capabilities and limitations. Seemingly minor design decisions can have significant implications for performance, maintenance, and future extensibility. This complexity underscores the importance of working with developers who understand Salesforce’s architectural patterns and best practices.
As Salesforce implementations mature, organizations often face challenges with system performance, user adoption, and administration efficiency. Addressing these challenges requires a combination of technical optimization and strategic alignment with business processes.
Performance optimization in Salesforce involves several dimensions, from database query efficiency to page load times and integration response times. Common approaches include implementing proper indexing strategies, optimizing Apex code, reducing view state size, and implementing asynchronous processing for resource-intensive operations. For organizations with large data volumes, archiving strategies and Big Objects implementations may be necessary to maintain performance.
User adoption presents a different set of challenges that span both technical and organizational domains. From a technical perspective, creating intuitive user interfaces, streamlining common workflows, and ensuring responsive performance all contribute to adoption. Equally important are organizational factors like executive sponsorship, effective training programs, and alignment between Salesforce processes and user incentives.
Effective administration becomes increasingly complex as Salesforce implementations grow. Large organizations often struggle with managing profiles and permission sets, maintaining validation rules, and implementing changes across multiple environments. Implementing governance processes, documentation standards, and automated testing can significantly improve administration efficiency while reducing the risk of disruption when making changes.
For organizations facing these challenges, the solution often involves a combination of technical optimization, process refinement, and strategic planning. By addressing performance, adoption, and administration holistically, businesses can maximize their return on investment in Salesforce while creating a foundation for future growth and innovation.
tel: +48 450 064 128
e-mail: contact@sygeon.com
Globis Globe Trade Centre
Roosevelta 18
60-829 Poznań
NIP 7811909564