Transform Business Operations with SAP Workflow Solutions

Maximize efficiency by digitizing manual processes and approvals. Our expertise spans traditional SAP Workflow, SAP PO BPM, and SAP BTP Workflow Management to create tailored solutions that fit your business operations.

Each technology has specific strengths and use cases, allowing us to implement the right solution based on your existing landscape, technical requirements, and strategic direction

What is Workflow ?

Workflow technology digitizes and automates business processes, routing tasks, approvals, and information according to predefined rules. Within the SAP ecosystem, we specialize in three key workflow technologies: 
  • Traditional SAP Business Workflow: The native workflow engine built into SAP ERP systems (ECC and S/4HANA), using ABAP development to automate business processes within the ERP environment 
  • SAP Process Orchestration BPM (SAP PO BPM): A comprehensive middleware solution that extends workflow capabilities with graphical process modeling, advanced integration scenarios with external systems, and human interactions through Fiori applications 

SAP BTP Workflow Management: A cloud-native workflow service, now a core part of SAP Build Process Automation (which combines workflow, RPA, decision management, and process visibility capabilities) offering modern, API-based workflow design with low-code tooling and the ability to handle more complex scenarios through SAP Business Application Studio developer tools

API-based integration

Event-based architecture

A2A and B2B integration

Hybrid Integration

Common challenges

Manual Process Handoffs

Paper, email, or verbal process handoffs create delays, lack accountability, and provide no visibility into status or bottlenecks.

Change Management Complexity

When business requirements evolve, outdated workflows become difficult to modify, requiring extensive IT resources and development time.

System and Data Silos

Processes that span multiple systems force users to switch contexts and manually transfer information, creating opportunities for errors.

Technical Resource Constraints

Traditional workflow implementation often requires specialized developers, creating bottlenecks that slow down business innovation.

Key benefits

Faster Cycle Times

Eliminate manual handoffs, automate decisions, and ensure consistent process execution to reduce processing time by 40-60%.

Enhanced Visibility

Track processes in real-time through dashboards that identify bottlenecks, alert on delayed items, and provide comprehensive audit trails.

Process Standardization

Enforce consistent execution across departments and regions with centrally managed workflows that ensure compliance with business rules.

Enhanced User Experience

Modern ABAP techniques improve response times and enable more intuitive interfaces, boosting user adoption and satisfaction.

User Experience Improvements

Deliver unified inboxes and mobile approvals that make it simple for process participants to complete tasks without special training.

Business Flexibility

Adapt processes quickly as requirements change through configurable workflows rather than complex custom development.

Ready to modernize your business processes?

Connect with our specialists to discuss your requirements and discover how our ABAP solutions can transform your business operations.

How it works

Process Analysis

We analyze your current processes to identify improvement opportunities, focusing on bottlenecks, compliance requirements, and automation potential.

Technology Selection

Based on your landscape and requirements, we recommend the optimal workflow technology - traditional SAP Business Workflow, SAP PO BPM (for maintenance of existing solutions), or preferably SAP BTP Workflow Management for new implementations.

Solution Design

Our technical experts design optimized workflows using the selected technology, applying best practices specific to each platform while ensuring proper integration with your existing systems.

Implementation & Integration

We develop and configure the workflow solution, connecting it to your core systems through the appropriate integration methods for each technology - from BAPI calls in traditional workflow to APIs in cloud-based solutions.

User Experience & Adoption

We implement intuitive interfaces appropriate to the chosen technology - from SAP GUI transactions to modern Fiori apps - ensuring high user adoption and process compliance.

Use Cases

Purchase-to-Pay Automation

Streamline requisition approvals, PO creation, and invoice processing with automated workflows that enforce spending limits and approval hierarchies.

HR Onboarding

Coordinate IT provisioning, compliance documentation, training assignments, and department-specific tasks to ensure new employees have everything needed on day one.

Sales Order Management

Automate order validation, credit checks, delivery scheduling, and customer communication to reduce order cycle time and improve customer satisfaction.

Master Data Governance

Control the creation and modification of critical master data through defined approval processes that ensure data quality and compliance

Exception Handling

Create structured processes for managing exceptions that occur in standard operations, ensuring they are resolved efficiently and with proper documentation.

Data Migration and Management

ABAP programs facilitate complex data migration scenarios and implement specialized data management routines that maintain data quality and ensure business continuity during system transitions.

Want to learn more?

See how workflow automation transforms business operations

Efficiency Unlocked:
Integration Case Study

Why us

With over 10 years of hands-on experience in system integration, Sygeon has been a trusted partner for businesses across industries. Our team includes certified Integration Suite architects and developers who stay current with the latest platform capabilities through continuous training and collaboration with SAP. Our journey with SAP Integration Suite started with its early versions, giving us deep expertise in the platform’s evolution and capabilities.

Complete SAP Workflow Expertise

Our team has implemented all three major SAP workflow technologies: traditional SAP Business Workflow, SAP PO BPM, and SAP BTP Workflow Management. This comprehensive knowledge ensures we can recommend and implement the right solution for your specific needs.

Forward-Looking Strategy

While we can maintain and support legacy solutions like SAP PO BPM, we focus on helping organizations transition to modern platforms like SAP BTP Workflow Management as part of their digital transformation journey.

Technical Implementation Excellence

Our technical depth ensures successful implementations across complex SAP landscapes, with proven experience migrating from legacy workflows to modern platforms to future-proof your business processes.

Our experts are here to help.

Get in Touch with Us

Whether you’re looking for tailored migration solutions or just need more information, we’re here to support you every step of the way. Fill out the form below, and we’ll get back to you promptly.

Prefer to schedule a meeting?
Use our Calendly link or reach out directly to our expert.

Radosław Ruciński

SAP Integration Architect / co-owner






    Frequently Asked Questions

    01Which SAP workflow technology is right for my organization?

    The best choice depends on your existing SAP landscape and specific requirements. Traditional SAP Business Workflow works well for ECC/S/4HANA-centric processes when operations stay within the SAP ERP system. While we can maintain existing SAP PO BPM implementations through its end-of-mainstream-maintenance (December 2027), we generally recommend SAP BTP Workflow Management for new projects as it provides cloud-native capabilities with modern developer tools and future-proof architecture. We assess your environment to recommend the optimal approach with a focus on long-term sustainability. 

    Traditional SAP Business Workflow is tightly integrated with SAP ERP and uses ABAP development, making it ideal for process automation within the SAP system. SAP PO BPM offers integration capabilities with external systems and supports human interactions through Fiori applications, but as a legacy solution, it has limited future development. SAP BTP Workflow Management provides cloud-native workflow services with API-first design principles, modern user interfaces, and the ability to handle complex scenarios through SAP Business Application Studio developer tools. Each technology fits different needs, but we focus on guiding clients toward modern solutions.

    Yes, all SAP workflow technologies can integrate with non-SAP systems. Traditional Business Workflow requires custom development for external integrations. SAP BTP Workflow Management and SAP Build Process Automation offer pre-built connectors to common business applications and support REST API integration for custom connections.

    Simple workflows can be implemented in 2-4 weeks. More complex processes involving multiple systems typically take 6-8 weeks. Enterprise-wide workflow programs are usually phased over several months. The timeline depends on process complexity, existing system landscape, and user adoption activities.

    Most users need minimal training. Task recipients receive notifications and access user-friendly forms to review information and take action. Workflow administrators and designers require more in-depth training on workflow configuration and monitoring tools.

    Most SAP workflow technologies allow for versioning, enabling new process versions to be deployed without disrupting active workflow instances. This provides a smooth transition when business requirements change. Detailed migration strategies can be developed for more significant process changes.

    Modern SAP workflow solutions support mobile approval through responsive Fiori apps and email-based approvals. Users can review information, add comments, and take actions from mobile devices. For traditional Business Workflow, mobile enablement may require additional Fiori app configuration.

    The Evolution of Digital Process Management in SAP Environments

    The transition from manual to digital workflows represents a crucial advancement for organizations using SAP. Traditional paper-based approvals and email-based task routing create information gaps that slow operations and obscure process bottlenecks. Modern SAP workflow solutions address these challenges through structured digital pathways that guide tasks through predefined routes with complete visibility and accountability.  

    This digital transformation of processes yields measurable benefits in operational efficiency. Organizations implementing SAP workflow solutions typically reduce process completion times by 40-60% while simultaneously improving data accuracy and compliance. The elimination of manual handoffs removes opportunities for human error and creates an unbroken chain of documentation that supports audit requirements and process analysis. 

    For technical leaders evaluating workflow options within the SAP ecosystem, understanding the evolution from traditional SAP Business Workflow to SAP BTP Workflow Management provides important context. Each technology represents a distinct approach to process automation, with the newer cloud-based solutions offering greater flexibility and easier maintenance while supporting hybrid system landscapes that span both SAP and non-SAP applications.

    Process Automation as a Competitive Advantage in Digital Transformation

    The ability to rapidly adapt internal processes has become a competitive differentiator in today’s business environment. Organizations that rely on hard-coded workflows embedded in applications often struggle to modify these processes as business requirements evolve. In contrast, the configurable nature of dedicated SAP workflow solutions provides the agility needed to adjust quickly to changing conditions. 

    This adaptability proves particularly valuable during organizational changes such as mergers, acquisitions, or restructuring efforts. When departmental responsibilities shift or approval hierarchies change, workflow systems allow these modifications to be implemented through configuration rather than development. This reduces the technical resources required and accelerates the organization’s ability to operationalize new business models. 

    Beyond operational efficiency, workflow automation creates opportunities for process intelligence and continuous improvement. The digital nature of automated workflows generates rich process data that organizations can analyze to identify patterns, bottlenecks, and optimization opportunities. This data-driven approach to process management enables ongoing refinement that keeps business operations aligned with strategic objectives even as market conditions change.

    Cloud-Native Workflow Solutions for Modern Business Requirements

    The emergence of SAP BTP Workflow Management (now part of SAP Build Process Automation) represents a significant shift in how organizations approach process automation. This cloud-native platform removes many of the technical constraints associated with traditional workflow systems while supporting modern application architectures and integration patterns. 

    Unlike legacy workflow solutions that often require specialized technical skills, the low-code approach of modern workflow platforms democratizes process automation. Business analysts can now directly participate in workflow design using intuitive visual tools, reducing the translation gaps that often occur between business requirements and technical implementation. For more complex scenarios, developers can extend these workflows using standard web development skills rather than specialized SAP-specific knowledge.  

    This architectural shift also improves how workflows connect across system boundaries. The API-first design principles of cloud workflow platforms simplify integration with both SAP and non-SAP systems, creating cohesive processes that span multiple applications while presenting users with a unified experience. This connected approach becomes increasingly important as organizations adopt best-of-breed application strategies that combine SAP systems with specialized applications for specific business functions.

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