SAP and Salesforce integration creates a secure connection between SAP S/4HANA or ECC and various Salesforce clouds, including Sales, Service, Marketing, and Experience. This integration centralizes data, enhances process automation, and supports more informed decision-making.
Today’s businesses implement this connection through platforms such as SAP Integration Suite and MuleSoft, which provide capabilities for API-led and event-driven integrations. While legacy platforms like SAP Process Orchestration were once common, modern organizations now require hybrid integration frameworks to meet evolving needs.
Contact us to discuss your integration needs with our experts.
We conduct an in-depth assessment of your SAP ERP and Salesforce environments to identify key integration opportunities and potential risks.
We create a tailored integration plan that addresses your specific business needs, working closely with both SAP and Salesforce specialists. Our approach incorporates the right mix of API-based and event-driven patterns using platforms like SAP Integration Suite or MuleSoft.
We build the integration while performing automated testing to validate data accuracy, performance, and security with minimal business disruption.
After deployment, we provide real-time monitoring, optimization, and ongoing support to adapt the integration as your business evolves.
Synchronize customer data from SAP and Salesforce to provide consistent, personalized engagement across marketing, sales, and service channels.
Reduce manual effort by automating key workflows such as order management, service delivery, and financial reconciliation.
Enable data-driven decisions by ensuring immediate access to synchronized data, improving responsiveness to market changes.
Learn how SAP and Salesforce integration can transform operations and improve scalability.
From initial architecture design through implementation, testing, and ongoing operations, we provide end-to-end services that deliver continuous value.
Whether you’re looking for tailored migration solutions or just need more information, we’re here to support you every step of the way. Fill out the form below, and we’ll get back to you promptly.
Radosław Ruciński
SAP Integration Architect / co-owner
tel: +48 450 064 128
e-mail: radoslaw.rucinski@sygeon.com
Modern platforms like SAP Integration Suite and MuleSoft offer flexible API-based and event-driven connectivity, ensuring real-time and scalable data exchange across systems.
Real-time synchronization is achieved by leveraging event-driven architectures, which allow data changes in one system (e.g., new orders or service requests) to trigger automatic updates in the other without delays.
Common challenges include reconciling different data models, ensuring data consistency, handling large data volumes, and optimizing performance across hybrid environments.
Salesforce imposes limits on the number of API calls that can be made within a 24-hour period, which can impact high-volume integration flows. However, these limits can be mitigated by using features like:
The timeline depends on factors such as system complexity, data migration needs, and customization requirements. A typical project can range from a few weeks to several months, especially for large multi-system implementations.
Tools like SAP Integration Suite and MuleSoft offer pre-built connectors, integration templates, and automated testing features to streamline setup and ensure data accuracy.
Data latency can be influenced by API call frequency, network performance, system load, and data transformation complexity. Real-time monitoring and optimization tools can help reduce delays.
Yes, integrations can be extended to systems like Jira, CPQ, Concur, and custom applications, enabling a fully connected digital ecosystem across business processes.
Yes, integrations can be extended to systems like Jira, CPQ, Concur, and custom applications, enabling a fully connected digital ecosystem across business processes.
Yes, by consolidating data from SAP and Salesforce in real-time, integration enables more accurate and timely reporting, empowering businesses with data-driven insights.
Successful SAP and Salesforce integration demands thorough planning that goes beyond technical considerations. Organizations must first conduct a detailed data analysis to identify which objects require synchronization and determine the appropriate master system for each data type. This data governance approach establishes clear ownership boundaries and prevents conflicts that could compromise data integrity.
Timeline considerations also play a crucial role in integration planning. Most organizations benefit from a phased implementation approach that prioritizes high-impact business processes first, allowing teams to realize value incrementally while managing change effectively. This strategy reduces risk compared to “big bang” implementations that attempt to connect all systems simultaneously.
Change management deserves equal attention during integration planning. When connecting SAP and Salesforce, workflows often change significantly for both technical and business teams. Effective training programs, clear communication plans, and executive sponsorship are essential elements that prevent adoption challenges and ensure the integration delivers its intended business value. Organizations that neglect these human factors often struggle to realize the full potential of their connected systems, regardless of the technical quality of the implementation.
Different industries leverage SAP and Salesforce integration to address unique business requirements and regulatory considerations. Manufacturing companies typically focus on synchronizing product information, inventory availability, and production schedules between systems to improve sales team effectiveness and customer delivery promises. These integrations often include complex pricing models and configuration options that must be represented correctly in both environments.
Financial services organizations prioritize customer data synchronization with strict security controls, ensuring regulatory compliance while providing relationship managers with complete customer portfolios. These implementations frequently include additional security layers and audit trails that document all data transfers between systems.
Retail businesses implement SAP and Salesforce integration to create unified omnichannel experiences, synchronizing product information, inventory levels, pricing, promotions, and customer purchase history. The integration typically supports high transaction volumes with optimized performance during peak seasons, providing real-time inventory visibility and personalized offerings based on complete customer profiles. Each industry pattern builds on core integration capabilities but includes specialized components that address specific business challenges and opportunities.
As both SAP and Salesforce evolve their platforms, integration approaches must adapt to leverage new capabilities and maintain compatibility. Organizations implementing integration today should design with future extensibility in mind, creating modular components that can be enhanced without requiring complete redevelopment. API versioning strategies are particularly important to manage the lifecycle of integrations as both platforms release updates.
The growing importance of artificial intelligence and machine learning capabilities in both SAP and Salesforce presents new integration considerations. Organizations increasingly need to connect not just traditional transaction data but also analytical insights and AI-driven recommendations between systems. Integration platforms must support these advanced data types and processing requirements to deliver comprehensive business value.
Cloud migration strategies also influence integration architecture decisions. As more SAP workloads move to cloud environments, integration patterns shift from primarily hybrid (cloud-to-on-premise) to cloud-to-cloud models. These changes impact performance expectations, security requirements, and implementation approaches. Forward-thinking organizations design their integration architecture with this evolution in mind, ensuring their investments remain valuable as their broader technology landscape transforms.
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